Mobile service centre rolls into the New England

13 Aug 2019

New England residents will soon have easier access to government services as the Golden Wattle mobile services truck prepares to visit more than a dozen locations across the electorate.


Golden Wattle is one of two 20 tonne trucks run by the Department of Human Services staff who can assist with Centrelink, Medicare and Child Support services enquiries.


“It is great to welcome this outreach service back to our New England electorate because not everyone is fortunate to have government services on their doorstep,” Federal Member for New England, Barnaby Joyce, said.


“This gives people living in rural communities who are often isolated from bricks and mortar offices, the chance to speak to someone face-to-face about their situation.


“The drought has made it tough for families in our region, so I encourage them to jump on board Golden Wattle while it’s in town and find out what support is available to them,” Mr Joyce said.


The Golden Wattle trucks have travelled over 900,000 kilometres to provide services to more than 4,900 communities and almost 150,000 customers since 2006.


Minister for Government Services Stuart Robert said Golden Wattle provides tailored support and information to people in rural communities. 


“Mobile Service Centres reinforce the Australian Government’s commitment to delivering the best services to all Australians, regardless of where they live,” Minister Robert said.


“These trucks are purpose-built to replicate a service centre, complete with the latest technology.”


Staff on board Golden Wattle can help locals with Centrelink claims – just like the Farm Household Allowance or Age Pension – Medicare registrations and online services.


A social worker will also be on board, and information about Department of Veterans’ Affairs programs and associated support services will also be available.


Attendees do not need an appointment, and it’s free – so anyone who needs help or has a question, should visit the team aboard Golden Wattle over the coming weeks.


Mobile Service Centre locations:


Thursday 15 August

9am to 3pm

Near Scone Shopping Village, Kingdon Street



Tuesday 20 August

9.30am to 4pm

Located near Wilson Memorial Park on Mayne Street.



Wednesday 21 August

9am to 4pm

Located in the railway station car park on Station Street


Werris Creek

Thursday 22 August

9am to 4pm

Located near Hoamm Park on Single Street.



Friday 23 August

9.30am to 4pm

Located near Captain Cook Park on Jenkins Street.



Monday 26 August

9.30am to 4pm

Located at the Council Office on Manilla Street.



Tuesday 27 August

9.30am to 4pm

Located near the Visitor Information Centre on Queen Street.



Wednesday 28 August

9am to 4pm

Located near the Roxy Theatre on Cunningham Street.



Thursday 29 August

9.30am to 4pm

Located near the Town Hall on Hope Street.



Friday 30 August

9.30am to 4pm

Located in the Home and Community Care Building car park on Inverell Street.



Monday 2 September

9.30am to 4pm

Located adjacent to McRae Park on Duff Street.



Tuesday 3 September

9am to 3.30pm

Located near the Town Hall on Ruby Street.



Wednesday 4 September

9.30am to 4pm

Located near McHattan Park on Fitzroy Street.



Thursday 5 September

9am to 3pm

Near the Memorial Hall, Salisbury Street

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