PEOPLE looking for aged care services in the New England Electorate will from now on have access to clear pricing and accommodation information online to help them make informed choices, MP Barnaby Joyce said.
Residential aged care providers are now required to publish the maximum accommodation prices they will charge from 1 July, as well as payment options and a description of key features of each type of accommodation room on offer.
“This is an important measure that will empower consumers and their families to make decisions about their future care,” Mr Joyce said.
“It will enable consumers in the New England Electorate to compare prices and facilities and choose the facility that best suits their needs.”
“And it will enable providers to highlight the best features of their services and facilities, making the sector more transparent and competitive. “
Assistant Minister for Social Services Senator the Hon Mitch Fifield said that accommodation prices and information will be published at www.myagedcare.gov.au, on providers’ own websites, and in all relevant documentation given to prospective residents.
In addition, any refundable deposit greater than $550,000 (or daily payment equivalent) will be approved by the Aged Care Pricing Commissioner.
“These changes are part of a broader package of changes to make the aged care system more efficient, more flexible, and easier to navigate,” Mr Joyce said.
“The My Aged Care Gateway, www.myagedcare.gov.au, is the one-stop-shop for anyone considering care for themselves or a loved one, providing information and allowing consumers to compare potential facilities in the one place,” he said.
“I encourage residents of the New England Electorate who are looking to find out about aged care facilities in our region to access the My Aged Care Gateway by visiting www.myagedcare.gov.au or calling 1800 200 422,” Mr Joyce said.